Your privacy is our priority. This document clearly explains how mbi999 collects, uses, stores, and protects your personal information. We are committed to ensuring that every piece of data you entrust to us is handled with full responsibility.
All data transmitted between you and the mbi999 platform is protected by military-grade SSL encryption that cannot be breached.
Mbi999 never sells, rents, or discloses your personal data to third parties for marketing purposes without your consent.
You have the right to access, correct, or request deletion of your personal data at any time via your account settings.
All your financial information and transaction data are stored in a secure environment accessible only to authorised parties.
Welcome to mbi999 — Malaysia's number one online entertainment platform. This Privacy Policy is designed to give you a comprehensive and clear understanding of how we handle your personal information whenever you use our website, mobile app, and all services we offer.
At mbi999, we take privacy seriously. The trust you place in us when you register and use this platform is something we uphold with full integrity. As such, we maintain high data protection standards, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.
This policy applies to all information collected through:
By continuing to use the mbi999 platform after reading this Privacy Policy, you are deemed to have understood and agreed to how we process your data as described in this document.
This Privacy Policy is written in Bahasa Melayu as the definitive version. Any translation into other languages is for convenience only, and the Bahasa Melayu version shall be binding in any dispute.
Mbi999 collects your personal data through several means — either directly from you, automatically as you use the platform, or from trusted third-party sources. Below is a summary of the information we collect:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identity card/passport number | Registration form, KYC process |
| Contact Data | Email address, phone number, mailing address | Account registration, profile updates |
| Financial Data | Bank name, account number, deposit & withdrawal history | Deposit processing, payment verification |
| Technical Data | IP address, browser type, operating system, device ID | Automatically during platform use |
| Usage Data | Games played, bets placed, session duration, activity history | Internal platform monitoring system |
| Communication Data | Live chat conversation logs, support tickets, feedback | Interactions with the support team |
We only collect data that is strictly necessary for specified purposes. We do not collect sensitive data such as health information, religious beliefs, or political views unless required by law.
Every piece of data we collect has a specific and legitimate purpose. mbi999 uses your personal information solely for the following purposes:
You may opt out of marketing communications at any time by updating your notification settings in your account or contacting our support team. Unsubscribing from marketing will not affect important account-related communications.
Mbi999 does not sell, rent, or trade your personal data to any external party for commercial gain. However, in certain limited situations, we may need to share your information with the following parties:
All third parties that receive your data are required to handle it in accordance with the same security standards as mbi999, and may only use the data for agreed purposes.
Protecting your data is mbi999's number one priority. We continuously invest in the latest security infrastructure to ensure your information remains safe from the increasingly sophisticated cyber threats of today.
The security measures we implement include:
If you suspect your account has been accessed without authorization or notice any suspicious activity, please contact the mbi999 support team immediately via 24/7 Live Chat. We will respond as quickly as possible.
Mbi999 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
We use the following types of cookies:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the mbi999 platform.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by mbi999. We fully respect these rights and are ready to help you exercise them:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate, incomplete, or outdated data in your profile.
You may request deletion of your data, subject to applicable legal retention obligations.
You may object to the processing of your data for marketing purposes or in certain other circumstances.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, please contact our support team via Live Chat or email. We will process your request within 30 business days.
Mbi999 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When data is no longer needed, it will be securely deleted or anonymised using methods that ensure it cannot be recovered.
The mbi999 platform is strictly for individuals aged 18 and above. We take child protection extremely seriously and do not knowingly collect or process personal data of any individual under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will immediately take the following steps:
If you know or suspect that an underage individual has registered or is using the mbi999 platform, please notify our support team immediately so that appropriate action can be taken.
Mbi999 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in how we protect your data. Every amendment made will include a clear updated date at the top of this document.
When significant changes are made, we will notify you via:
Your continued use of the mbi999 platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist you.
You can reach us through the following channels:
We are committed to responding to every privacy-related inquiry within seven (7) business days. For more complex complaints requiring thorough investigation, we will keep you informed of the progress within a reasonable timeframe.
Your privacy is more than a legal obligation to us — it is the foundation of trust that builds a lasting relationship between mbi999 and every valued member. Thank you for trusting us.
All your data is stored in data centres equipped with strict physical and digital access controls, ensuring multi-layered protection at every level.
Mbi999 is fully compliant with the Malaysian Personal Data Protection Act 2010, ensuring your rights as a data subject are always respected and protected.
You have full control over the types of communications you receive from mbi999 — from promotions to account updates, all at your fingertips.
Mbi999 ensures every moment of your gaming experience is protected with the latest security technology. Register today and enjoy entertainment without risk with us.